Case studies

Real moments, caught by a real person.

A camera alone records what happened. A virtual caregiver notices it while it is happening. These are situations from families we have cared for.

Fall response

Bob's fall

Bob asked us not to place a camera in his bedroom, and we honored that. Around 4am our virtual caregiver noticed activity that did not match his usual pattern of being asleep.

At the 6am wellness check he was not in bed. Reviewing the other cameras, motion was triggered as he crawled into his doorway, where he knew the camera could see him. His family was called immediately and help reached him within 20 minutes instead of the hours he might otherwise have spent on the floor.

Fall prevention

Ingrid's fall prevention

After a few weeks of monitoring, our virtual caregiver noticed Ingrid was having more and more difficulty walking to and from the bathroom — she was becoming a fall risk.

We raised it with her family, who arranged for a friend to stay overnight. Any time Ingrid tried to lift herself out of bed, our caregiver called the friend. One night the friend was asleep and did not hear her get up; our call woke her in time to walk Ingrid safely to the bathroom.

Home security

Bill's family stealing

During onboarding, a client told us a family member was known for taking his medication, usually entering the house after 8pm. His family asked to be notified any time someone came in after that hour.

On our very first shift, our virtual caregiver saw someone enter after 8pm and called the family right away. The person left shortly after the call and never returned on our watch. The family later confirmed it was the relative they were worried about.

Wandering

Sam's garage door

A few weeks into monitoring, Sam began opening his garage door at random hours, leaving the home open and unsafe.

Because a virtual caregiver was watching rather than a recording sitting unwatched, the pattern was spotted early, reported to the family, and became part of a clear picture of his changing needs.

Safety and memory

Joann going upstairs and managing paranoia

Joann came to us as she was released from rehab after a fall down her stairs. Her family needed to know if she attempted the stairs again.

Our caregivers watched for those attempts and kept the family informed, while also documenting the episodes of paranoia she experienced so her care team could respond with facts rather than guesswork.

Medication

Roberta's medication monitoring

Roberta was a check-in client who, for weeks, was asleep every time our caregivers checked in on her.

That pattern was reported to her family and her providers, who were able to look at her medication as the likely cause — the kind of everyday detail that rarely surfaces in a short office visit.

Wondering what we would notice in your loved one's home?