We begin with a free in-home consultation. Once signed, we install a motion-activated camera system and a HIPAA-friendly secure communication device to transfer live-stream to our monitoring center.
Our live monitors can engage in real-time to respond, report and record urgent or emergency situations through a customized care plan you prescribe.
Through monitoring, we collect activity data to assist families & clinicians to better manage clients & update care plans.
Rob has been in the home medical equipment industry since his parents sold their home and bought the little medical company in downtown Akron in 1976. The family lived above the store for three years as the company grew.
Working full time during high school, Rob learned every aspect of the company, from managing the oxygen trans-filling plant, to taking over for his father in 1989, and growing the company from a local store to a state-wide provider, with seven locations and multiple product lines including a custom seating system, a hospital rental program, an ambulatory sleep program, and the largest retailer of medical equipment in northeast Ohio. Rob grew Akron Cleveland Home Medical Company from $3.7 million to $14.5 million, and ranked 11th nationally by Home Care 100.
After selling Akron Cleveland Home Medical in 1997, Rob took on the role of Senior Vice President of Operations with Health Care Solutions out of Ann Arbor Michigan. Health Care Solutions became a multi-state provider under Rob, as he managed all phases of 17 locations in 4 states: Ohio, Michigan, Pennsylvania, and New Jersey; and grew revenue from $47 million to $120 million.
After leaving HCS in 2001, Rob took over his father’s racecar chassis company, and increased revenues there over 400%, as he continues his strategy of building relationships with national companies, and improving customer brand loyalty by providing superior service and products. He was recruited back into the healthcare industry to fill a need with CornerStone Medical, SUMMA HealthCare’s HME company, based on his reputation within the healthcare industry.
After working at CornerStone for six years, doing what he does best-grow revenue, maintain profitability, create and nurture relationships, and build customer loyalty- Rob knew it was time to create his own company that could be responsive directly to the patients he had supplied and served for the past 30 years so he founded a home care agency that rapidly grew to be in the top 5% of all home care agencies nationwide by hours. Throughout his experience over the past 10 years in home care, Rob realized a new solution was needed to serve the massive caregiver labor shortage, OKVC is it. When Rob is not managing his home care agency and supporting the OKVC team, he is enjoying time with family (especially enjoys hanging with his baby grandson), watching races, landscaping, or taking some time off in Florida.
Charlotte is a Harvard-trained internal medicine & palliative care/hospice physician and frequently published writer. She brings her expertise and passion to OKVC as our Medical Advisor, assisting with developing the clinical strategy and representing the voice of healthcare professionals caring for patients with significant unmet home care needs.
Charlotte has authored pieces published in top journals such as NEJM, JAMA, Health Affairs, and Annals of Internal Medicine. During her medical training, she worked for the Camden Coalition of Healthcare Providers and has expertise in complex care management. She completed her undergraduate degree in medical anthropology at Princeton University and served as a qualitative researcher.
Charlotte is married to an inspiring entrepreneur who she has been in love with since college. She gave birth to 3 children during her medical training and they are her greatest source of joy. In the free time she rarely has, she loves exercising, watching movies, playing board games, and simply being grateful for life.
Jarrett has vast experience in the marketing space serving as a Director of Digital Marketing at Wolters Kluwer Health, working on product lines including Up-to-Date, and founding his own startup, AlphaOutpost serving as CMO, all after his time serving in the United States Air Force.
He takes all of his digital know-how to lead the marketing strategy at OKVC, working alongside his wife, Kristen. Jarrett has lived all over the country and world, serving in Japan and South Korea, then moving to New Mexico, California, and later, Chicago to found his startup, a subscription box company targeted at veterans. Jarrett also played on the USAF Softball team and traveled all over the world to compete.
In his role as CMO of AlphaOutport, he successfully grew the company to $13M in revenues in year one and over 1,000 subscribers. At Wolters Kluwer Health, Jarrett has become a leader in digital experience to help global healthcare information reduce medical errors on a global level.
He is an Ohio native and graduated from Kent State University. Jarrett is passionate about Veteran’s causes, most professional sports, cooking and woodworking. He spends time executing he and Kristen’s home renovation vision and taking their new baby boy on all sorts of adventures including visits to local art galleries and sporting events, and golfing with Frankie.
Frankie left a career in race car driving to dive head first into OKVC Operations, running the monitoring center and managing much of the day to day operations.
Before OKVC, Frankie founded his own landscaping business to help fund his racing career. He has always been very mechanical in his thinking and would spend his nights and weekends working on his car and racing his Ford Sprint car, that would hit up to 140 MPH on the weekends, traveling all over the country to do so. By day, Frankie managed multiple client accounts, commercial grade lawn equipment, and all of the actual landscaping jobs.
After several years of rigorous and laborious work, Frankie decided to switch gears and enter the startup life! In his spare time, he still loves racing and helps his friends out with their cars, when he’s not golfing with Jarrett, lifting weights or thinking about ways to expand the monitoring center.
Duncan oversees OneKey’s product management and software development. Duncan is uniquely experienced to help lead OneKey with both technical and non-technical skills, given previous experience as Co-founder of data platform Jebbit ($92.3mil raised), investor and mentor at SSC Venture Partners, and entrepreneur-in-residence at Boston College (top 10 undergraduate teaching university in the country). Duncan is committed to revitalizing the home care space, using technology to overcome the significant challenges faced by the market today.
Duncan volunteers time as an open source author (over 6.5m downloads of Duncan’s open source code). Duncan is an avid gamer and designer. Duncan tries his best to eat well, exercise, stay mindful, and maintain a lousy sense of humor.
Eric has over 20 years experience in the Home Medical Equipment industry and home care space, so it’s no surprise he’s taken his skills to head up the sales team at OKVC. Eric graduated from the University of Akron with a degree in Respiratory Care, and began his career in respiratory therapy at Cuyahoga Falls General Hospital.
He then went on to work as a staff clinician at Seeley Medical for over two years, when he was offered a manager position with Visiting Nurse Service Equipment and Supplies in 2002. Eric reduced overall departmental spending by $150,000 and improved inventory control and management.
He went into healthcare sales in 2005 as a territory manager for Medical Service Company out of Cleveland, Ohio, developing the new Youngstown market; within eight months, the new territory was viable and a local branch was established. He was then challenged with established markets in Summit and Portage counties, increasing revenues there by 15% within a year.
In 2011, Eric joined Philips Respironics, a worldwide respiratory company, as an account manager for northeast Ohio. He was awarded as a “Top Performer” his first year, finishing second overall for percent to plan. Eric saw the growth potential with FirstLight HomeCare and joined the team in June 2014.
Eric has led the way in building client relationships and growing the OneKey Medical brand, and now OKVC! Eric is also a United States Army veteran, father and grandfather to one happy baby boy, and an avid motorcyclist.
Kristen has bounced all over with 10 years of experience across multiple industries including consumer products, healthcare, and higher education, from early stage to industry leader. She spent the past 3 years diving into home care and studying the impact of the pandemic on the space to develop and found OneKey Virtual Care.
Kristen serves as the CEO, overseeing the strategic vision of OKVC as well as ensuring day-to-day operations, partnerships, client relations and employee management is all running smoothly. Kristen attended Boston College Carroll School of Management for her undergrad studying business with a minor in American Studies.
In college she worked for a hair salon in her native Ohio and a mapping software company in SoCal. After graduating, she managed product development at Abercrombie and Fitch. She then ventured to Florida to work for a jeweler to lead marketing and learn graphic design. Simultaneously, she realized self-financing BC was akin to taking out a mortgage minus the house, so to stay afloat she founded a consulting company to work with startups and take on positions including the Creative Director of Kitu Super Coffee, where she developed materials and strategy to secure their spot on NBC’s SharkTank and win the Peter Thiel Fellowship. She was then unexpectedly recruited by her Alma Mater to build an alumni platform and teach a 1-credit career prep course to freshmen. She has since returned to Northeast Ohio and founded OKVC in the home care technology space.
She and her husband, Jarrett, spend time renovating their house (often replacing old wallpaper with new wallpaper), checking out local art exhibits and museums, touring fancy old mansions, going on ghost tours and most recently, obsessing over their newborn baby boy.