Facility & agency operations
More support. More peace of mind.
A new home shouldn't mean losing a familiar caring presence. OneKey supports assisted living, memory care and home care teams with caregivers who get to know each person, bridge the gaps between visits, and share everyday insights with staff and families.
When families and care teams share a fuller picture, there's more room for the care that makes someone feel at home.
Peace of mind for families. Protection for residents. Confidence for your team.
How it works
How OneKey works in your facility or agency
01
24/7 monitoring
Motion-sensing cameras in rooms, hallways and common areas. Cellular connectivity. No WiFi required.
02
Trained caregivers
Virtual caregivers monitor behavior patterns across your facility or client base in real time.
03
Immediate action
A customized care plan is enacted when something happens. Staff is alerted immediately.
04
Objective reporting
Detailed reports show trends over time and help prevent the next incident.
05
Tailored solutions
Every facility, agency and resident is different. Solutions and pricing are customized to meet your specific needs.
For facilities
More insight for facility staff
Your caregivers can't be in every room at once. OneKey extends their reach with a trained virtual caregiver noticing routines and behavior changes during chosen hours, so your team spends less time guessing and more time caring.
Prevent incidents
Detect falls, wandering, behavioral episodes and health changes in real time before they escalate.
Improve outcomes
Catch subtle changes early. Intervene sooner. Reduce preventable hospitalizations.
Reduce liability
Real-time alerts, documentation and objective data create a stronger layer of protection.
Build family trust
Families receive detailed, objective updates showing their loved one is safe, watched and cared for.
Support your staff
Extend caregiver reach, reduce workload stress and give staff the insight they need to provide better care.
For home care agencies
Bridge shifts and supplement care without adding staff
When a regular caregiver can't be there — or when a family can't afford or doesn't want 24/7 full-time care — OneKey fills the gap with trained virtual caregivers monitoring between visits.
Bridge caregiver gaps
When a scheduled caregiver calls out or a shift goes uncovered, OneKey provides continuous virtual oversight until someone is physically there.
Supplement, don't replace
Families who can't afford or don't want 24/7 in-home care get professional monitoring between visits, keeping them at home longer.
Add value without adding staff
Give your agency an extra layer of service — overnight checks, weekend coverage and trend reporting — without hiring more people.
Document what happened
Objective video-backed reports protect your caregivers, justify care decisions and help with family and payer conversations.
OneKey vs. round-based care: real facility scenarios
Situation
Round-based care
OneKey Virtual Care
Fall at 2:30am
Discovered hours later, or when the resident presses the call button. Response delayed.
Detected by motion anomaly. Staff alerted immediately. Resident helped within minutes.
Wandering behavior escalates
Staff notices during the next round and intercepts. Pattern unknown. Repeats.
Identified in real time. Pattern tracked over days. Trigger identified. Care plan adjusted before escalation.
Sleep deterioration
Goes unnoticed until family mentions something seems off, or a health crisis occurs.
Tracked continuously. Changes flagged within days. Doctor consulted before impact to health.
Behavioral escalation building
Staff manages it during rounds. No data on triggers. Pattern repeats.
Pattern tracked in real time. Triggers identified. Staff can intervene early or adjust the environment.
OneKey for home care agencies: how it fills the gap
Situation
Without OneKey
With OneKey
Scheduled caregiver calls off at 6am
The shift goes uncovered for hours while the agency scrambles, leaving the client alone.
A OneKey virtual caregiver begins monitoring immediately. Family and agency are notified that remote oversight is active until help arrives.
Family wants to keep a parent home
24/7 in-home care is too expensive, so the family considers a facility before they're ready.
Scheduled visits from your agency are supplemented with continuous monitoring. The parent stays home safely and the family saves thousands.
Overnight or weekend coverage gap
Families pay premium rates for live-in care or accept that no one is watching after hours.
OneKey covers nights and weekends virtually, so your agency can offer round-the-clock peace of mind at a fraction of in-home costs.
For families
Moving into a facility or choosing home care doesn't mean letting go
Families use OneKey at home, in assisted living, in memory care and alongside home care agencies. You still get the same trained eyes, the same daily reports and the same call when something changes.
Situation
Without OneKey
With OneKey
The doctor asks how your parent is doing day to day
You summarize from memory. The doctor has no data to act on.
You share OneKey's detailed behavioral report, interpreted by Primary Record AI. The doctor has weeks of real data and adjusts care accordingly.
Deciding whether a care facility is the right next step
Decision based on gut feeling and family anxiety. You're never quite sure.
Months of objective data, interpreted by Primary Record AI. Families report making this decision with full confidence.
You're at work, traveling, or living your life
Peace of mind depends entirely on how often you check the footage.
A trained professional is always monitoring. Your peace of mind isn't conditional on your availability.
Better care. Fewer incidents. Stronger trust.
OneKey provides the continuous intelligence facilities and home care agencies need to protect residents, support staff and give families peace of mind. Solutions and pricing are customized to your community or agency.
Call (234) 815-0152 · info@onekeyvirtualcare.com